Privacy Policy

This privacy Policy is for Stopem Limited www.stopem.co.uk

This website is the property of Stopem Limited. We take the privacy of all the visitors to our website very seriously therefore, this privacy and cookie policy sets out our position regarding this matter.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website, via email or other direct contact from you.

We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions that you may have regarding this Privacy Policy should be addressed to Data Protection Officer, and be sent by email to sales@stopem.co.uk or by writing to Stopem Limited, Units 2-5 Kimberley Business Park, Brereton, Rugeley, Staffordshire, WS15 1RE. Alternatively, you can telephone us on 01889 577347.

What information do we collect from you?

We may collect and process the following data about you:

Personal information

-Information or material that you provide or input on our website www.stopem.co.uk when you apply for an account with us, contact us via the enquiry form, place an order for our products or submit a job application.

-We may also ask for information when you voluntarily complete our customer satisfaction surveys that we use for research purposes, provide feedback or participate in competitions.

-Information provided to us when you communicate with us for any reason, via telephone, electronically or in writing.

-Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, web log statistics and other communication data.

The type of personal information we may collect could include for example, your name, postal address, date of birth, telephone number, email address and credit/debit card information.

Non-personal Identifying Information

-Pages you browse

-Products or services viewed or ordered

This helps us better manage and develop our website to provide you with a more enjoyable, customised service. This also helps us to better deliver products tailored to your individual interests and needs.

If you chose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preference indicated by you.

How is your information used?                             

-We may use your information to:

-Provide you with our products and services

-Process orders that you have placed

-To carry out our obligations arising from any contracts entered into by you and us

-Seek your views or comments on the services or products we provide

-Notify you of any changes to our services

-Send you marketing communications that may be of interest to you. These may include information about products, services or promotional events.

When will we disclose your information to others?

 We may pass your information on to third-party service providers acting on our behalf. Agents’ subcontractors and other associated organisations for the purposes of completing tasks and providing services on your behalf. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

In processing your order or account application, we may send your details to, and also use information from reference agencies and fraud prevention agencies.

Please note that Stopem Limited does not sell or pass on your personal information to third parties (other than set out above) unless you have given us permission or unless it is strictly necessary to deliver the products or services ordered or used by you and you are notified beforehand.

For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.

Stopem Limited may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.

How long will we keep your personal data for?

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.

 In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so. After that we will delete it other than where we lawfully can keep ant data for audit or legal reasons.

How you can access and update your information

The accuracy of your information is important to us, so if any of your personal data changes or becomes out of date, please contact us by emailing Sales@stopem.co.uk. You can also write to us at Units 2-5 Kimberley Business Park, Brereton, Rugeley, Staffordshire, WS15 1RE.

Alternatively you can contact us via telephone on 01889 577347.

You have the right to request a copy of the information Stopem Limited holds about you. You also have the right to request information to be removed. You have the right to submit a complaint with a supervisory authority in regard to how we process your data.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you for further information in relation to your request to speed up our response.

Your right to withdraw consent

Personal Data

You can request at any time to withdraw your consent, where we are relying on it to process your personal data. However, this will not affect the lawfulness of any processing carried out before you with draw your consent. Please note, if you withdraw your consent we may not be able to provide certain products or services to you.

Email Marketing

If you have already subscribed to our marketing emails and decide you do not want to receive them from us you can always opt out. To do this click the ‘unsubscribe’ button at the bottom of the email.

Cookies

A cookie is a type of information that a website puts on your computer, in order to remember something about you at a later time. When someone visits our website, we use cookies to track the number of visitors to our website and to help us improve the overall visitor experience. These cookies do not collect or store any personally identifiable information. You may delete and block all cookies from our website, but please note this may cause some of the site to not work. If you prefer us to not collect cookies, you may refuse the use of cookies by selecting the appropriate settings in your browser.

If you'd like to learn more about cookies just go to www.allaboutcookies.org